Terms & Conditions
Terms & Conditions
Last updated: July 27, 2026
These Terms and Conditions (“Terms”) govern your use of the website bonafidecustompools.com (the “Site”), operated by Bonafide Pools, which operates as Bonafide Custom Pools (“Bonafide,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
About the Site
The Site provides information about our custom pool construction, remodeling, and related services in Jacksonville, Gainesville, and the surrounding areas of North Florida. Content on the Site is for general informational purposes only and does not constitute a binding offer, quote, or contract.
Eligibility
You must be at least 18 years old and able to form a binding agreement to use the Site to request services.
Requests, Quotes, and Estimates
When you submit a form, request a quote, or contact us through the Site, you are making a request for information or services. It is not a binding contract. Any pool construction, remodeling, or other work is governed by a separate written agreement signed by you and Bonafide, and the terms of that agreement will control. Pricing, availability, timelines, and any “starting at” figures shown on the Site are estimates and may change.
Text Messages and Communications
If you provide your phone number and consent to be contacted, you agree we may call or text you about your inquiry or project, consistent with applicable law. Message and data rates may apply. You can opt out of texts at any time by replying STOP. See our Privacy Policy for details on how we handle your information.
Acceptable Use
You agree to use the Site only for lawful purposes. You will not use the Site to violate any law, infringe the rights of others, attempt to gain unauthorized access to our systems, introduce malicious code, scrape or harvest data through automated means without permission, or interfere with the Site’s normal operation.
Intellectual Property
The Site and its content, including text, photos, graphics, logos, and design, are owned by Bonafide or our licensors and are protected by intellectual property laws. You may view and print content for your personal, non-commercial use in evaluating our services. You may not copy, reproduce, republish, or distribute our content for any other purpose without our written permission.
Third-Party Links and Services
The Site may contain links to third-party websites or use third-party services. We do not control and are not responsible for their content, products, or practices. Your use of third-party sites and services is at your own risk and subject to their terms.
Disclaimers
The Site and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that information on the Site is complete, accurate, or current.
Limitation of Liability
To the fullest extent permitted by law, Bonafide and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or related to your use of the Site, even if we have been advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited under applicable law.
Indemnification
You agree to indemnify and hold harmless Bonafide and its owners, employees, and agents from any claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site or your violation of these Terms.
Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use information. Please review it to understand our practices.
Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes are posted means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws rules. Any dispute relating to the Site or these Terms will be handled in the state or federal courts located in Florida.
Contact Us
Questions about these Terms? Contact us at:
Bonafide Pools (Bonafide Custom Pools) Jacksonville, Florida Phone: (904) 712-9788 Email: bbakerbonafidepools@outlook.com License #RP0032063 / CPC 1460762
Customer Reviews
We are very happy with our decision to have Bonafide build us our pool. Our project manager was amazing as he worked with us to design exactly what we wanted. He is extremely responsive and answered all of our questions and was accommodating throughout the process. Bonafide, the vendors and their crews always worked diligently which completed our pool ahead of schedule. We highly recommend the entire Bonafide team!
Bonafide Pools did a fantastic job for us, from the inception of the project through the design phase through construction and all the way to completion. We thought we were building a pool, but thanks to Bonafide, we have so much more than that now and it’s already bringing us great joy on a daily basis! I highly recommend them for your own project!

Get Started On Your Swimming Pool Project
Ready to replaster? Have a pool design in mind and are ready to build? Get in touch today!



